Customer support
Frequently Asked Questions
Our men's jeans and shirts are designed and packaged at our manufacturing facility in Lahore, Pakistan.
Our delivery time nationwide is 3-5 working days. Please make sure that the complete address and active mobile number are mentioned with the order to help on time delivery (incomplete information may result in a delay or a returned order).
To place an order follow these steps:
– Add your desired item(s) to cart
– Click “Proceed to Checkout”
– Enter Billing Details
– Click “Place Order”
Your order cannot be modified, however, you can request to cancel it before it leaves the warehouse and place a new order with the required items.
We charge Rs.250/- for nationwide orders and provide free shipping for orders worth Rs.4,999/- and above.
Yes, our jeans and shirts are designed with versatile fits and premium fabrics to suit a wide range of body types. For the best fit, please refer to our size guide on each product page. If you need help choosing the right size or style, our customer support team is happy to assist you.
We’re providing Cash on Delivery (COD) only.
You will receive a confirmation call and the order shipment details via email on the provided ID. Also, kindly check the “Spam” folder or “Promotions” tab in your email, as sometimes the emails may get delivered in these sections.
Yes, we want you to be satisfied with your Zibaas experience. If you're not completely happy with your purchase, please review our return and exchange policy on our website. Feel free to contact our customer support team for assistance or clarification on the process.
Absolutely. We take your privacy seriously. Our website employs industry-standard security measures to ensure your personal information is protected. For more details, refer to our Privacy Policy.